A Sales & Life Tip You Can Implement Today

By Geoff Martin, - In Marketing

A Picture of a woman with her finger to her lips to say be quiet

I’ve learned to listen, INTENTLY and if I’m a call, I’ll place myself on mute, so I NEVER accidentally interrupt a customer. If you let people talk long enough, they’ll tell you EXACTLY what you need to know.

Then I ask with who, what, when, where, and how questions, such as…

  • How does this problem affect you PERSONALLY?
  • Who else will need to provide input to solve this problem?
  • What could stop your company from moving forward?

Advice from Michael Bremmer,the CEO of Telecomquotes.com

Image credit: katietegtmeyer