“Trusting everybody is senseless, but trusting nobody is a neurotic clumsiness” said Juvenal long time ago. In fact, the art of trusting is quite difficult at the beginning but, once you understand the benefits of it you unleash a potential weapon in terms of organizational climate and leadership. If you attempt to follow these simple steps, you might be approaching to an initial opening phase of your mind.
Table of Contents
How To Gain The Trust Of Your Employees
1. Actions Speak Louder Than Words
It may sound as a cliché but it is actually the very first thing to do in order to gain confidence and intrinsically, you encourage others to believe. When you are in a position where you can give orders, you could be afraid of mistakes and failure; but how could something be improved if it is not tested? Then, you can be sure that your employees or colleagues are afraid too. It is not that your team is ineffective; it is that you desire things to go in certain manner. Share your own experience with them and act as an example. If you are not willing to do it, what makes you think they would?
There was a specific word in the previous text, “believe”. A person is integrated with emotions and feelings, these two components define their personality. Emotions are always affected by personal issues and routine. You have to be very tactful with your team in these situations, otherwise you can activate a bomb that could cause a shock wave affecting more than a mile radius. It is not expected to know every colleague’s personality, but at least you could try getting involved with the ones closer to you. You definitely develop a monitoring skill which activates an alarm once it detects a hazardous situation. Before asking or requiring anything that is related to the job, try to be empathetic. With this, they will know you are a person who yields, listen and can become a great shoulder to cry on.
Basically, two out of three troubles in organizations are produced due to incomplete, wrong or late communication. And in fact, Isn’t it coherent? Sometimes you expect others to behave or to accomplish tasks as you imagine they would. Sometimes there are procedures to follow which could be very accurate but, Do they know? Have they been shared? Have you asked? Well, the main point here is to establish a well-coordinated communication channel. Yes, you can have books with tons of pages and written procedures but, you don’t really have a procedure on how to act when you feel down or what to do if you are unmotivated, speaking about your colleagues. There is no guideline in this interaction but the best way to achieve it is “Approachment”. When others feel you close and you have already developed the monitoring skill, they see you as a matey person. You don’t have to be standing on the rostrum to be respected, you should be next to it in order to let others light your way. Remember, if they are in your team, a sense of trust must be breathed.
4. Listen and Observe
Most of the time, to gain others’ trust, you just need to listen. But listen carefully, not only to what they say but to what they demonstrate. Everybody can talk, but just a few have the patience to listen. You must be their listener so whenever they feel in need, they will look up to you. Peter Drucker said the most important part of communication is to listen what is not said. So that, if you integrate a group of people, cultivate trust. Water it every day and you will see how it blossoms into a great healthy environment.